What is the return window?
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Most items can be returned or exchanged within 45 days of purchase. Items must be brand new, unused, undamaged, with original tags attached and packaging intact, and purchased directly from the BÉIS website.
How long does shipping take?
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Express and Next Day Air orders take 1 to 2 business days to process plus 1 to 2 business days to ship. Standard Shipping takes 2 to 5 business days to process plus 2 to 5 business days to ship. During product launches, restocks, US holidays, or high-order periods, processing can take up to 5 to 7 business days.
How are refunds issued?
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Refunds are issued to the original payment method, minus a $10 handling fee, unless the original payment method is no longer active, in which case store credit is issued instead. Refunds are processed only after the returned item is received and verified at the warehouse, which takes 2 to 3 business days after delivery, and can take up to 10 business days to appear once processed.
Does luggage have a warranty?
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Yes, carry-on and check-in luggage is covered by a Limited Lifetime Luggage Warranty, separate from the standard return policy.
Can items be exchanged for a different color?
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Exchanges are currently only offered for the same product in a different color, subject to availability. Exchange requests are free of charge. If a different item is wanted instead, the original item must be returned and a new order placed.
How big is the laptop sleeve?
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The built-in padded laptop pocket fits up to a 16" laptop and closes with a magnet, so your computer stays put while everything else shifts around it.
What is the bottom compartment for?
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The separate bottom compartment holds shoes, toiletries, and travel essentials away from your clothes, and it unzips so the whole bag becomes one big main compartment when you'd rather have the space. Two bags in one, basically.
What is it made of?
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The Mini Weekender is made from recycled polyester, virgin polyester, and nylon webbing, with canvas construction and spot clean care.
How does the trolley pass-through work?
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The trolley pass-through slides over your roller's extended handle so the bag rides along instead of hanging off your shoulder, and it zips shut to become an extra pocket when you're not stacking bags.
How much does it actually hold?
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You get 32 L, in a bag that weighs 3.11 lbs empty at 16.14" L x 15.75" H x 7.87" D. That's shoes, toiletries and travel essentials down below in the separate bottom compartment, with the laptop riding in its own padded pocket.
Will it fit under the seat?
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The Mini Weekender is built as a personal item, and its 16.14" L x 15.75" H x 7.87" D footprint is sized for that job. Personal item limits do vary, so check your specific airline's current guidelines before you fly (we've all watched someone get gate-checked over an inch).
Is it comfortable to carry when full?
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Reinforced padded straps carry the load, and the whole bag was rebuilt lighter than before, so a packed Mini Weekender sits easier on your shoulder. When you'd rather not carry it at all, the trolley pass-through parks it on top of your roller.
How does it hold up to frequent travel?
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The Mini Weekender is built on durable canvas construction with upgraded zippers, reinforced padded straps, and a zip clip closure, all spot clean when travel days catch up with it.