Contact Us

Hey there traveler! We are here to assist you Monday - Friday, 9am - 5pm PST. 

 

HAVE A QUESTION ABOUT YOUR ORDER? EMAIL HELLO@BEISTRAVEL.COM

We process and ship your order as quickly as possible. Our customers have an hour window to request an order cancellation or address edit. While we will do our very best to accommodate your request during the hour window timeframe, cancellations and address edits are not guaranteed.

For order processing and fulfillment, please allow 7-10 business days for order processing due to high order volume. The shipping time frame is our standard window of 3 - 5 days. Processing and fulfillment time frame applies to all orders, including expedited shipping orders. You will receive a shipping confirmation email as soon as tracking information is available


Our shipping is weight and dimension based - many of our products are large in size which means it is quite expensive to ship to our customers all over the world. We're constantly doing our best to bring you the most competitive rates and best experience. Our shipping is not-for-profit center.

 

We are unable to edit the contents of orders and shipping methods after they have been placed. Customers have a one-hour window to request a cancellation or address edit. We will do our best to accommodate but there are no guarantees.

Returns and Exchanges click here.
Contact us at PR@beistravel.com for press inquiries.

 

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