Promotion Terms & Conditions

The Promotion: 30% Off Sitewide.* Discount automatically applied at checkout.

Exclusions*

  • Promotion cannot be used on Bundles.
  • Discounts cannot be applied to orders placed before or after promotional period, Thursday, November 28th at 4 PM PST through Monday, December 2nd at 11:59 PM PST.
  • At this time we do not allow our customers to use promo codes together. Only one discount code per order is permitted. This includes automatic and manual discount codes.

Live Chat

  • Hours
    • Thursday, November 28th: 4 PM PST to 5:30 PM PST
    • Friday, November 29th: 9 AM PST to 4 PM PST
    • Monday, December 2nd: 9 AM PST to 5 PM PST

Email Support

  • Hours
    • Thursday, November 28th: 4 PM PST to 8 PM PST
    • Friday, November 29th: 9 AM PST to 4 PM PST
    • Saturday, November 30th: 10 AM PST to 3 PM PST
    • Monday, December 2nd: 9 AM PST to 5 PM PST
  • Please put “Urgent” in the subject line to submit an Order cancellation request. We will do our best to cancel before the order is fulfilled.

FAQ

  • How long will this promotion last? Our promotion will be available through Monday 12/2 at 11:59pm PST.
  • What items can be purchased with the discount? All luggage and travel accessory collections are available for purchase with 30% off. Bundles and monogramming are not eligible for the discount.
  • What about Free Shipping? Yes, you still qualify for free shipping if your order value (including discounts) is over $125 before tax.

Questions about tracking your order, cancellations, refunds, etc? Please see our Shipping Page or Contact us.

Shipping Details

  • During periods of high demand, your order may take 2-4 business days to process. This also applies to expedited shipping methods.
  • We are not processing orders on Saturday and Sunday.